Front Desk Attendant Jobs in the USA
Whether you are looking for a career change or to supplement your income, Front Desk Attendant Jobs in the USA offer a variety of opportunities. The job of a front desk attendant is a fast-paced position that involves a high level of interaction with clients and other employees. The job requires a high level of customer service, interpersonal skills, and attention to detail.
Urgent Hiring for Front Desk Attendant
In addition to the usual ad-hoc duties, a front desk clerk also handles essential front desk administrative duties. For instance, they may answer phone calls, sort mail, schedule appointments, and validate parking tickets.
A front desk assistant also performs clerical duties, such as maintaining medical instruments. The job entails a full-time work week. In addition, a front desk assistant may also assist with billing, answering questions, and relaying messages to other office personnel.
A front desk assistant may also answer questions about the office, its employees, and the company’s policies and procedures. The front desk attendant is a vital part of a healthcare team. Their duties include answering calls, scheduling appointments, and updating appointment calendars.
In addition, they may perform filing tasks and other mundane office duties. They may also be called upon to opine on medical matters and assist patients with insurance claims. In addition to the above-mentioned duties, a front desk attendant must be polite and personable.
Job Description
Depending on the type of business, a front desk attendant may be responsible for administrative tasks, customer service, and other responsibilities. In addition to answering phones, directing visitors, and organizing messages, these employees may also monitor security cameras. They may also be responsible for verifying identification and answering minor complaints.
Front desk attendants usually start in entry-level positions. They often receive on-the-job training. They may also be eligible for bonuses, employee discounts, and profit sharing. They may be expected to work both day and night shifts.
Depending on the company’s size, a front desk attendant may be required to work weekends and holidays. Front desk attendants may also be required to enter information into computer systems, such as patient registration, appointment scheduling, and charges.
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Typically, front desk attendants receive on-the-job training. Some companies offer certifications for their employees, which may increase the job’s opportunities for advancement.
Front desk attendants are required to have excellent communication skills. They must be able to explain company policies to customers and handle difficult situations professionally. They must also have excellent organizational skills, as they are responsible for handling various tasks.
Front desk attendants typically work in well-lit and clean areas. They may also handle administrative duties, including entering data into computer systems, making reservations, and handling phone calls.
Express Employment Professionals Company
Express Employment Professionals is a franchised staffing company with an extensive network of offices and locations. They offer temporary and permanent placements for individuals in various industries.
Express’ staffing services include recruiting, payroll, and HR services. Some of the more notable focus areas include customer service, clerical, administrative, technical, professional, and industrial employment.
The company has two main branches: Express Recruiting and Express Employment. The former has more than 800 franchise locations across the United States and Canada, while the latter has over 700 offices across the globe. Express’ headquarters are located in PAULS VALLEY, Oklahoma.
Job Duties
| Hiring Organization | Express Employment Professionals |
| Post Name | Physical Therapy Front Desk Receptionist |
| Qualification | Proven work experience as a Receptionist, Front Office Representative, or similar role |
| Industry | Medical |
| Employment Type | Full-Time |
| Work Hours | 8 Hours |
| Salary | $17 to $21 Hourly |
| Location | Howell, MI, USA 48843 |
Depending on the industry, the duties of front desk attendant jobs in the USA may include handling customer inquiries, making reservations, answering phone calls, monitoring the lobby security camera, or providing information about the hotel. These positions are available in various industries, including hotels, healthcare facilities, and media companies.
Most front desk attendants start in entry-level positions, although some may advance to manager or concierge positions. Front desk attendants are responsible for ensuring customers are satisfied with their experience. They also provide a welcoming atmosphere for guests and create a sense of community within the business.
Front desk attendants may also have the opportunity to receive bonuses or employee discounts. In addition, they may be able to earn profit sharing or tips.
Front desk attendants may also be required to work weekends or holidays. They may need to respond to incoming calls promptly and accurately. They may also verify identification or transfer the caller to the appropriate department.
Front desk attendants typically receive on-the-job training. Some companies may require them to receive additional training on specific software or systems.
A degree in hospitality management may help front desk attendants advance in the field. They also may be able to learn the company’s use of new software and systems as they are introduced.
Skills
Using the right front desk attendant skills can ensure your customers have a good experience and keep you productive. Front desk attendants handle various duties, including greeting customers, answering calls, and maintaining an orderly workspace. Some jobs also require specialized computer skills.
Front desk attendants often work with various people and are responsible for answering questions, scheduling appointments, and entering data. They may be required to work with other departments within the hotel. This is why it is essential to have good communication skills.
Front desk attendants should also be able to answer the most basic questions about the hotel. This includes what the hotel offers, the facilities, and the services they provide. The best front desk attendants can answer these questions promptly and in a manner that shows they are knowledgeable about the hotel.
Responsibilities
Typically, front desk attendants begin at an entry-level position and receive on-the-job training. However, some employers require a higher degree or certification. These jobs require excellent communication skills, organizational skills, and the ability to multitask.
The duties of front desk attendants are wide-ranging, from greeting visitors to handling phone calls. They also may be responsible for directing customers to the correct location. They may also be responsible for checking in guests and monitoring the security cameras of the lobby.
Front desk attendants typically work standard office hours but may be required to work weekends or evenings. They may also be required to work overtime during busy periods.
Front desk attendants also handle large amounts of paperwork. Some of the data they may enter includes patient registration, appointment scheduling, charges, cancellations, and other information. They may also enter data related to employee benefits or payroll checks.
Front desk attendants typically work in clean, well-lit areas. They are also required to greet and welcome guests, direct visitors to the appropriate area, and explain company policies. Front desk attendants are also expected to have a positive attitude and the ability to handle difficult situations professionally.
Salary
Whether you’re looking for a career as a Front Desk Attendant, or you’re an employer interested in hiring someone, there are a few factors that you should know. First, the average salary for Front Desk Attendants varies by gender, location, and years of experience.
Across the United States, the average salary for a Front DESK Attendant is $27,300 per year or $14 per hour. This ranges between $23,400 and $33,150 per year, depending on the location and years of experience.